TTP #101: Developing a Phone Script for Testing Services

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In my beginner practice mastermind the other day, we got to talking about how to train a VA or in-office assistant to “sell” testing services on the initial client phone call. I shared my 4-part script, breaking down each of the components that have proved helpful in booking clients for testing appointments during that phone call. Today, I’m talking all …

TTP #99: Rob Reinhardt LPCS – Finding the Right EHR For You

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Rob Reinhardt is a licensed professional counselor with a side business very aptly called Tame Your Practice, where he provides all kinds of support with business and technology for practice owners. Rob is also the co-host of the podcast, Therapy Tech with Rob and Roy, with former podcast guest, Roy Huggins. Rob has also carved out quite a niche as …

TTP #98: Zhanna Shekhtmeyster – Advocacy in the School Setting

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For those of us who work with kids, coordinating with schools is a must. Zhanna Shekhtmeyster is an expert on school intervention, 504 plans, and special education support. She is here today talking with me about a wide variety of topics related to school-based intervention and how we, as private practitioners, can integrate with a child’s school. Here are just …

TTP #97: Kat Love – Website Strategy

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I met Kat Love this summer at the Group Practice Owner’s Summit and found them to be one of the most endearing, delightful individuals I’ve ever spoken with. It’s just good fortune that they’re also one of the top website designers and copywriters for therapists right now. Kat talks with me today about how to dial in your website so …

TTP #96: Dr. Amanda Zelechoski – Legal and Ethical Issues in Assessment

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How many times have you run into challenging or ambiguous ethical situations and looked around your office, wishing an attorney would appear to answer all of your questions? For me, it’s countless. Dr. Amanda Zelechoski doesn’t answer ALL the questions that have ever come up, but she came really close on today’s episode! As a dual attorney-psychologist and risk management …

TTP #94: Dr. Michelle Friedman-Yakoobian – Early Identification of Psychosis

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How many of us have been in a clinical interview and wondered, “Could this be a thought disorder?” Sometimes it’s unclear which symptoms are worth concern and which ones are more typical. My guest today, Dr. Michelle Friedman-Yakoobian, has been conducting research and practice with psychotic disorders and prodromal states for nearly her entire academic career. We cover a lot …

TTP #93: Dr. Aimee Kotrba – All About Selective Mutism

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Have any of you worked with non-verbal kids? Many of us have. I’ve had several kids who were not speaking well into childhood and struggled with diagnostic impressions. In a few cases, it turned out to be selective mutism. My guest today, Dr. Aimee Kotrba, is an expert in this area. Aimee has specialized in selective mutism for years and …

TTP #92: Dr. Julie Cradock O’Leary – Assessing Shame

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Have you ever formally assessed shame? Me neither. My guest today, Dr. Julie Cradock O’Leary, has made a career of research and practice all around shame. She is the co-author of the Thurston Cradock Test of Shame, a projective measure aimed at assessing shame in individuals of all ages. Julie talks with me today all about shame: what it is, …